Behaviour is the way we conduct ourselves in the workplace. To set the agenda so that people listen deeply, consider…
A is for Acronym ‘an abbreviation formed from the initial letters of other words and pronounced as a word’ The…
Anger – ‘a strong feeling of annoyance, displeasure, or hostility’. Anger is an emotion just like any other it’s what…
Active listening is a vital technique involving listening closely in order to understand what is being said rather than thinking…
Assessment is the process of using formal and informal tools and approaches to gain, often a snapshot of an individual’s ability…
Being authentic is the ability for a person to show sincerity, display their core values and work from a strong…
Appreciation is the ability to celebrate the achievements or qualities of another without judgment or duplicity. In some cases this…
“In a racist society, it is not enough to be non-racist, we must be antiracist.” ~ Angela Davis Articles, useful statistics…